Frequently Asked Questions
Are the paintings original artwork? Yes. Belief Blooms artwork begins as original artwork created by the artist and is then reproduced as prints and other products.
Are the colors exactly the same as they appear on my screen? Colors may vary slightly depending on your monitor, phone, tablet, or other device. We do our best to display artwork as accurately as possible.
How do I place an order? Simply choose the artwork or product you love, select any available options, and add it to your cart. You can review your order before completing checkout.
Are Belief Blooms products made to order? Yes. Many Belief Blooms products are printed specifically when you place your order. This means your artwork isn't sitting in a warehouse waiting to be purchased.
Can I change or cancel my order? Because many products are made to order, orders may begin processing quickly. If you need to make a change or cancel an order, please contact us as soon as possible. Once production has begun, changes or cancellations may not be possible.
How long will my order take? Because products are made to order, there is both a production time and a shipping time. Your estimated delivery information will be provided during checkout whenever available.
Will I receive tracking information? Yes. Once your order ships, you will receive tracking information by email.
Do you ship internationally? Shipping availability is currently limited to USA.
What if my package is delayed or lost? If your order does not arrive within the expected timeframe, please contact us so we can help investigate the shipment.
What is your refund policy? Because our products are made to order, we generally do not accept returns or exchanges for changes of mind, incorrect size, or incorrect color. However, if your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us and we will work with you to make it right. Printful currently allows claims for damaged, defective, or misprinted products within 30 days of delivery, and lost-in-transit claims within 30 days of the estimated delivery date.
What if my order arrives damaged? We're sorry! Please contact us within 30 days of receiving your order and include your order number and clear photos of the problem. We will review the issue and determine the appropriate solution, which may include a replacement or refund.
What if I receive the wrong product? Please contact us as soon as possible with your order number and photos of the product you received. We will work with our fulfillment partner to resolve the problem.
Can I return something if I change my mind? Because our products are made specifically for each order, we generally cannot accept returns for buyer's remorse or a change of mind.
Can I exchange something for a different size or color? We do not offer exchanges for incorrect size or color selections. Please carefully review product descriptions, measurements, and size information before ordering.
What if I entered the wrong shipping address? Please contact us immediately. If the order has not shipped, we may be able to make an address correction. If the package has already shipped or is returned because of an incorrect address, additional shipping costs may apply.
Are the prints signed? All artwork is signed prior to being scanned and becoming products.
What paper or materials are used? Product materials vary by item. Specific paper, finish, size, and material information will be listed on each product page.
Will my print look exactly like the original watercolor? The print is a reproduction of the original artwork. While we strive for beautiful, accurate reproductions, the appearance may vary slightly from the original because of differences in printing and materials.
Can I request a different size? If you don't see the size you're looking for, feel free to contact us. Some artwork may be available in additional sizes.
About Print-on-Demand
Why don't you keep all the products in stock? Belief Blooms uses print-on-demand fulfillment for many products. Your item is produced after you place your order. This allows us to offer a wider variety of artwork and products without keeping large amounts of inventory.
Who prints and ships my order? Your Belief Blooms order may be produced and shipped by our print-on-demand fulfillment partner. Your order is still placed directly through Belief Blooms.
What if I have a question about my order? We're happy to help. Please contact us with your order number and a description of your question or concern.
How can I contact Belief Blooms? Please use the contact form on our website or the customer service email provided on our Contact page. We want you to love your Belief Blooms artwork and have a wonderful experience from ordering to delivery.
